Provided by James R. Martin, Ph.D., CMA
Professor Emeritus, University of South Florida
Quantitative Methods Main Page
Ata, B. and S. Shneorson. 2006. Dynamic control of an M/M/1 service system with adjustable arrival and service rates. Management Science (November): 1778-1791.
Avi-Itzhak, B. 1965. A sequence of service stations with arbitrary input and regular service times. Management Science (March): 565-571.
Avi-Itzhak, B. and M. Yadin. 1965. A sequence of two servers with no intermediate queue. Management Science (March): 553-564.
De Cani, J. S. 1962. A queueing model for business students. Management Science (April): 278-286.
El-Taha, M. and B. Maddah. 2006. Allocation of service time in a multiserver system. Management Science (April): 623-637.
Evans, R. V. 1964. Queuing when jobs require several services which need not be sequenced. Management Science (January): 298-315.
Hill, L. S. 1963. Some Comments on "Queuing theory revisited". The Academy of Management Journal 6(3): 245-246.
Hill, L. S. 1964. Queuing theory revisited once again. The Academy of Management Journal 7(4): 317.
Hillier, F. S. 1963. Economic models for industrial waiting line problems. Management Science (October): 119-130.
Jackson, J. R. 1961. Queues with dynamic priority discipline. Management Science (October): 18-34.
Jackson, J. R. 1963. Jobshop-like queueing systems. Management Science (October): 131-142.
Koenigsberg, E. 1966. On jockeying in queues. Management Science (January): 412-436.
Mayhugh, J. O. and R. E. McCormick. 1968. Steady state solution of the queue M/Ek/r. Management Science (July): 692-712.
Paul, R. J. and R. E. Stevens. 1971. Staffing service activities with waiting line models. Decision Sciences 2(2): 206-218.
Paul, R. J. and R. E. Stevens. 1972. Staffing service activities with waiting line models - A reply. Decision Sciences 3(4): 142.
Prabhu, N. U. 1967. Transient behaviour of a tandem queue. Management Science (May): 631-639.
Schrage, L. E. 1967. The queue M/G/1 with feedback to lower priority queues. Management Science (March): 466-474.
Schweitzer, P. J. 1968. An equilibrium property of finite-population queues. Management Science (March): 508.
Sherbrooke, C. C. 1966. Generalization of a queueing theorem of palm to finite populations. Management Science (July): 907-908.
Singhal, K., J. Singhal and S. Kumar. 2019. The value of the customer's waiting time for general queues*. Decision Sciences 50(3): 567-581.
Vile, J. L., J. W. Gillard, P. R. Harper and V. A. Knight. 2017. A queueing theoretic approach to set staffing levels in time-dependent dual-class service systems. Decision Sciences 48(4): 766-794.
Whitt, W. 2005. Engineering solution of a basic call-center model. Management Science (February): 221-235.
Zelnick, J. 1963. Queuing theory re-visited. The Academy of Management Journal 6(2): 173.
Zelnick, J. 1964. Queuing theory re-visited again. The Academy of Management Journal 7(3): 230.